Privacy

PawDesk is pilot software in active development. This notice describes how the current build handles your data. It is not a legal document and PawDesk does not claim any privacy, security, or compliance certifications.

Your shop data stays on your computer

PawDesk is a desktop application. Your client records, pet records, photos, appointments, and backups are stored locally on the computer where PawDesk is installed. No PawDesk account or cloud service is required to run the application.

What PawDesk sends elsewhere

During this pilot, text messages run on a built-in test provider that records them locally without delivering them. PawDesk does not send your records, photos, or backups to the PawDesk team or to any other service.

What we may see when you contact support

If you request support, a PawDesk team member may connect to your screen for the duration of the session to help you. Sessions are started by you and are limited to what you agree to during that call.

Contact

During the pilot, contact the person who set up PawDesk for your shop, or see the Support page.